Privacy policy

IDAN Privacy Policy

Last updated: November 13, 2025

IDAN (“we”, “us”, “our”) operates this online store and provides related services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our store:

Information you provide

  • Name

  • Email address

  • Phone number (if you choose to provide it)

  • Billing and shipping information

  • Payment information (processed securely by Shopify or our payment partners)

  • Order details and purchase history

  • Messages or inquiries sent to us

Information collected automatically

  • IP address

  • Device type

  • Browser information

  • Cookies and usage data

  • Pages visited and actions taken on our website

Information from third parties

  • Shopify (store hosting and checkout)

  • Payment processors

  • Delivery carriers

How We Use Your Information

We use personal information to:

  • Process and fulfil your orders

  • Communicate updates about your purchase

  • Provide customer support

  • Improve and optimise our website

  • Detect and prevent fraud

  • Send marketing emails (only if you opt in)

  • Comply with legal obligations

How Your Information Is Shared

We may share your information with:

Service providers

  • Shopify (store hosting & order processing)

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail)

  • Email service providers

Legal reasons

We may disclose your information if required by law or to protect our rights.

We do not sell your personal information.

Cookies

Our website uses cookies to improve your experience, personalise content, and analyse traffic. You can manage cookie preferences in your browser settings.

Data Retention

We retain personal information only as long as necessary to:

  • Complete your orders

  • Meet legal, tax, and regulatory requirements

  • Provide customer support

You may request deletion of your data at any time.

Your Rights (UK & EU Users)

You may have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw marketing consent

  • Request a copy of your data (“data portability”)

To exercise these rights, contact us at:
📧 idan.enquiries@gmail.com

International Transfers

Your data may be processed outside the UK or EU. We ensure that all transfers comply with applicable data protection laws.

Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect children’s data.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

📧 idan.enquiries@gmail.com

(Business address available upon request — withheld for security reasons.)